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KeppalCom

KeppalCom

www.keppal.com
What is your customer experience with KeppalCom?

KeppalCom Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • KeppalCom has 1.5 star rating based on 103 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros, Beautiful colors cute designs, Clothing looks nice.
    Cons: No customer service to contact to get immediate results, No customer service, Returns are not as stated.

  • 41% of users think that KeppalCom should improve its Payments.
    59% of users say that they won't use KeppalCom in the future for similar services or products.

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Media from reviews

KeppalCom - Returns
KeppalCom - Returns policyKeppalCom - Returns policy - Image 2KeppalCom - Return part of orderKeppalCom - ReturnsKeppalCom - Awful… No way to reach customer serviceKeppalCom - It says they are made in South Carolina but they’re not they’re made in...
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Phyllis H You

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return the items

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I received the dress and pantsuit yesterday, and while they are really cute, they did not fit. I did not have a return slip in the package to fill out or information on where to send it for a refund. All that was in the package was the items in their plastic bags. Your website did not have a phone number for me to call for a return authorization. Please send this to me as soon as possible. I never received an order number; I'm using the reference number on the package. Thank you for your assistance.

Phyllis Hill

21115 SW Old Kruger Rd

Sherwood, Oregon 97140

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Preferred solution: Full refund

Margaret H Ste

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising

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Updated by user Mar 16, 2025

will not order on line again......

Original review Mar 13, 2025

You are not in South Carolina!

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bbbbb

nnnnn

*** you are not a company in the United States as advertised. Also, I have found you advertise your same products under other company names such as Eveps, Deuyo, Valemio. Just give me your mailing address so these items can be returned to you. Yes, I am pissed.

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Preferred solution: a Maililng address to return items.

User's recommendation: DON"T ORDER FAKE COMPANIES

deanna s Ggf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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I purchased 2 items: a dress, a top, and pants. They are way too big; I would like to return them. I would like to get a refund.

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Pros:
  • Very difficult to do a return

Preferred solution: Full refund

Sandra B Hsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return Merchandise Authorization

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Please send me paperwork to start return. I received two items yesterday.

I have read the guidelines.

I guess I need you to initiate it. Order #1141****

Sandra Bannister, Austin

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Preferred solution: Full refund

Barbara G Cka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request return authorization

I have received a dress from you that is too small. I am requesting a return authorization and return address to return this item.

Thank you.

Barbara

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Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Montross, Virginia

To get information on my order

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Contains 1 confidential file for company representatives

When try to get information on my order I get nothing from Keppal.why happen hear anything on my order.The order no that given me 1141****

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Anonymous
map-marker Abingdon, Virginia

I am not a happy camper with my books

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Everything is wrong tiny letters small books please call me .410-370-****

I thought it would have big letters so I can be able to see the letters and then and I could read it

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User's recommendation: Know what you’re getting

Anonymous
map-marker Cambridge, Massachusetts

Exchange

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Hi,

I need to exchange the size I ordered from a Large to an extra Large. I dont want to be charged any money to get a form or speak to someone.

An exchange should be a simple process. Please advise.

Thank you

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User's recommendation: I am having a hard time with this company Keppal for a simple exchange getting no where. At service@***.com

MARY B Cks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return my order for refund

The dress was too small in the bust. I ordered according to what I usually purchase. Please tell me how to return it.

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Loss:
$59
Pros:
  • Pictures are pretty
Cons:
  • Too hard for seniors to make returns

Preferred solution: Full refund

Patricia B Yns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return part of an order

Certain items did not fit, need to return pants and shirt. One top was especially cute. I will wear it frequently.

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Preferred solution: Full refund

User's recommendation: adorable product

Albert S Gdn

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Verified Reviewer

Ordered and have been charged for a sweater on January 30th and have not received merchandise. Albert Scala

Where is my order? It's been one month and I've been charged for it.

I've never received the merchandise. Albert Scala.

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Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Phoenix, Arizona

I loved your product but you se t me a small instead of an xlg. Please exchange for the correct size

Contains 2 confidential files for company representatives

Please exchange for the correct size xlg. There was no receipt on my package so zi cannot send proof of purhase

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User's recommendation: Make certain you have the correct size

Terri T Mzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to return an item and need assistance with return policy steps?!

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Contains 1 confidential file for company representatives

One of the items I purchased is not the quality I expected, and I would like to return it. Could you please advise me on how to complete the return?

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Pros:
  • Like style of clothes
Cons:
  • Extremely difficult to find company services
  • Such as how to return a product

Preferred solution: Full refund

Anonymous
map-marker Allen, Texas

Returns

Bought 2 items (order # 1150****) on March 8 2025. One of the items does NOT fit. Can I return said item and how is it done?

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Delores M Pxv

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Verified Reviewer
| map-marker Houston, Texas

I do not have my order as yet.

Its been about 2 weeks. I do not have an order number.

Does it take this long? I ordered a just suit, 2 piece, green.

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David B Trl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot receive a response!!!

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Please contact me! Are you a robot?

Apparently, so.

I am frustrated with the process!!! Apparently, there is no good answer to my question.

View full review
Loss:
$7036

Preferred solution: Full refund

User's recommendation: Resolve the issue and ask again!!!

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